QUALITY POLICY
Our Quality Policy contributes to our aim of becoming the leading provider of corporate risk prevention, detection, and investigation services in our geographical scope. Our company prides itself on long-term purposeful and professional relationships with our clients. This is achieved and maintained through a commitment to client satisfaction through the highest standards of professionalism across all services.
DARMA
Head of Quality Department
Our company is committed to delivering products and services with the highest Quality Standards by providing types and levels of services that are suitable with client requirements and to continually assess its level of service in order to improve when needed.
Our management is committed to:
- Developing and improving by implementing a quality management system.
- Ensuring the implementation of a risk-based management system.
- Ensuring that our company complies with and is driven by the requirements of ISO 9001 Quality Management Systems.
- Maintaining confidentiality by implementing a secure information management system.
Quality improvement and operational objectives are regularly established, reviewed, and communicated to all levels in the organization. The setting and fulfillment of these objectives are managed by Assistant Managers, Heads of Departments, Heads of Divisions, and the Managing Director.
This quality policy is socialized to all personnel through email communication as well as briefings or training sessions in order to ensure that our quality policy is understood by all personnel of the company.
Latest News
USTR’s 2023 assessment on Intellectual Property Rights
Intellectual property (IP) infringements remain a persistent challenge for businesses worldwide, encompassing various illicit activities such as the distribution of counterfeit medicines, falsified ingredient labels on medications, e-book piracy websites, and the proliferation of imitation designer shoes. Recognizing the gravity of this issue, the Office of the United States Trade Representative...
Fighting counterfeit drugs: When the cost of a consumer’s life is as thin as a package
Counterfeit drugs, like jumped out of the skin, lurking increasingly in the market. Prices that are relatively cheaper than the original product shoot up the possibility of consumers consuming counterfeit drugs. Packaging is one of the primary markers used, besides price, to distinguish between genuine and counterfeit medicines. Unfortunately, it becomes...
Claim investigation: minimizing fraud-induced losses in the insurance world
The insurance world suffers substantial losses due to fraud annually. In America specifically, losses due to insurance crimes reach approximately 80 billion US Dollars each year. How about in other countries? According to a source, in 2015, more than 130,000 fraud cases related to insurance were reported in the UK. This number only scratches...
