Mystery Shopping
« Measuring compliance to your procedures »
Mystery Shopping is conducted to measure integrity, quality and quantity of service, or compliance with internal or external regulation, or to gather specific information about products and services. Mystery shoppers perform specific actions such as purchasing a product, asking questions or behaving in a certain way according to a pre-approved scenario, and then provide detailed reports or feedback about the results of their assignments.
Our Five Step Methodology
Extensive coverage
Integrity Indonesia team of mystery shoppers cover the whole territory of Indonesia and mystery shoppers are recruited to fit the profile required for the various assignments.