Tag - investigation

mystery shopping

Keys to a successful mystery shopping program

Mystery shopping is a professional assessment method used to ensure that service standards are met consistently. Companies require this tool to measure aspects related to customer satisfaction, such as branding, marketing, staff, point of sale, product selection, retail location, purchasing, customer service, and more. There are various reasons for a company...

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hack back

Hack back controversy to fight hacking

After claiming to have obtained and released personal information on the President of the Republic of Indonesia, Joko Widodo and his cabinet members, Bjorka made another splash by offering $100,000 in bitcoin for 3.2 billion data entries reportedly belonging to PeduliLindungi app users on the hacking site, Breach Forums. User...

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technology intelligence

Technology is more than ever changing the intelligence world

Artificial intelligence, “Big Data”, robots, the Internet of Things, and blockchain have altered the rules of the game, putting intelligence communities throughout the globe at a crossroads. The proliferation of these technologies, the bulk of which are civilian, might result in data breaches and pose a threat to intelligence agencies. Recent...

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The role of forensic investigation in cases of suspected data theft

While it is critical for companies to take safeguards against external threats, such as hackers, trojans, phishing emails, and ransomware, one key risk that is sometimes overlooked is insider threats, most notably the theft of sensitive information by employees—particularly departing ones. A survey conducted by Haytax, a company specializing in data...

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verification investigation

When a verification turns into an investigation

In an increasingly competitive job market, jobseekers will do whatever they can to stay ahead of their competition and demonstrate that they are competent, legitimate, and desirable to potential employers. This includes fabricating their resumes. Given the prevalence of this phenomenon, employers should not blindly trust resumes and applicant interviews...

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